Privacy
Policy
Your privacy is important to us. This Privacy Policy describes how MedRounds collects, uses, stores, and protects your information while providing a secure and trustworthy learning experience.
Table of contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Information Sharing and Disclosure
- 5. Cookies and Tracking
- 6. Data Security
- 7. Your Rights and Choices
- 8. Data Retention
- 9. Children's Privacy
- 10. International Data Transfers
- 11. Changes to This Privacy Policy
- 12. Contact Us
At MedRounds, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
By accessing or using MedRounds, you agree to the practices described in this Privacy Policy.
Last Updated
Effective Date: 15 August 2026
1. Introduction
MedRounds (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you regarding your information.
2. Information We Collect
We may collect the following types of information:
- Personal Information
- Information you voluntarily provide, including:
- Full name
- Email address
- Billing information
- Country or region
- Account details
- Communications with our support team
- Transaction Information
When you purchase our products, we may receive information relating to:
- Products purchased
- Payment status
- Transaction ID
- Purchase date
- Order history
Note: Payment card details are processed securely by our payment gateway providers and are not stored by MedRounds.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Website usage statistics
3. How We Use Your Information
We use your information to:
- Process purchases
- Deliver digital products
- Create and manage your account (When such facility is available at MedRounds)
- Verify transactions
- Provide customer support
- Improve our website and services
- Personalise your experience
- Respond to enquiries
- Send important service-related communications
- Comply with legal obligations
- Detect fraud and protect our platform
- Where you have provided consent, we may also send educational updates, newsletters, and promotional communications. You may unsubscribe at any time.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted third parties, including:
- Payment service providers
- Website hosting providers
- Email communication services
- Analytics providers
- Legal authorities where required by applicable law
These providers are required to protect your information and use it only for authorised purposes.
5. Cookies and Tracking
Technologies
Our website uses cookies and similar technologies to:
- Maintain website functionality
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance user experience
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
Although we take reasonable precautions to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Restrict certain processing activities
- Request a copy of your data where legally applicable
- Object to certain uses of your information
To exercise these rights, please contact us using the details provided below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Resolve disputes
- Enforce our agreements
- Comply with legal and regulatory requirements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
9. Children's Privacy
MedRounds is intended for healthcare professionals, medical students, and other adult learners.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. International Data Transfers
If you access MedRounds from outside the country where our services are operated, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
We take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our services
- Legal requirements
- Operational practices
- Improvements to data protection procedures
The updated version will be published on this page with a revised effective date.
Your continued use of MedRounds after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.
Email: support@med-rounds.com
Website: www.med-rounds.com/contact
We are committed to responding to privacy-related enquiries promptly and responsibly.